Competency Based Interviews

This programme is designed to equip interview panelists with a comprehensive understanding of how to conduct effective competency-based interviews for promotions and other human resource appointments within the Public Service.

Learning Outcomes

• Communication and feedback
• Problem-solving skills
• Teamwork and collaboration
• Adaptability and flexibility
• Strategic thinking

Target Group

• Promotions Boards
• Prospective Board Members

Duration

5 Days

Mode of Delivery

Physical/Virtual

Course Structure

• Recruitment and selection methods
• Botswana Public Service competency frameworks
• Job analysis
• ORCSE model
• STAR method
• Developing competency-based interview questions
• CBI panelists’ preparation
• Conducting competency-based interviews (probing techniques and rating scales)
• CBI practical session (team-based)
• Simulations and role-plays
• CBI report writing