BPSC • POLICY & COMPLIANCE

Privacy Notice

Botswana Public Service College is committed to respecting and safeguarding your right to privacy in accordance with the Data Protection Act, 2024.

Last updated: September 2026
↓ Download Privacy Notice (PDF)
01

Introduction

The Botswana Public Service College (BPSC) is strictly committed to respecting and safeguarding your right to privacy in accordance with the Data Protection Act, 2024.

This notice outlines how the BPSC collects, processes, uses, stores and protects personal data obtained from learners to facilitate different training programmes through different modes (virtual, physical, online), as well as to facilitate the certification of learners who successfully completed the programmes.

This Privacy Notice applies to:
  • Public Service Officers: Government officers enrolled in BPSC programmes and services.
  • General Stakeholders: Official delegates attending Public Service seminars or workshops. These delegates include various government MDAs and parastatals.
02

Data Controller

The Executive Director of Botswana Public Service College, as the “data controller”, determines the purposes and means of processing your personal data.

Address Plot 5013 Jawara, Gaborone, Botswana
Telephone 368 4200
03

Data We Collect

The BPSC collects and processes the following categories of personal data:

01 Full Names
02 Contact Details
03 Email Address
04 Gender
05 Salary Scale
06 Omang Number
07 Designation
04

How We Collect Data

The above personal data is collected through the following methods:

D

Direct Collection

Data is collected directly from individuals, without the need for a middleman or third party.

I

Indirect Collection

Data is collected indirectly from individuals through submissions made by employers, including MDA HR offices and Training Coordinators.

05

Purpose of Collection

The primary purposes for processing your personal data are:

01 Registration of learners into programmes
02 Certification of successful learners
07

Sharing Your Data

We may share your data with:

BPSC will not sell or disclose your personal data to third parties for unrelated purposes.

08

Security

To prevent unauthorized access, loss or alteration of your information, BPSC enforces the following institutional protocols:

✓

Role-Based Access Control (RBAC) ensuring security registers are accessible only to vetted administration personnel.

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BPSC personnel and staff will be trained on how to handle, manage and store data.

✓

Certificates will have a unique identifier to verify the authenticity of each certificate, and they will be password protected to prevent alteration of data.

09

Data Retention

Personal data is retained in accordance with the College's applicable retention requirements.

Data Type Retention Period Reason
Registers (online and physical) 5 years before disposal To validate requests for copies of certificates from participants.
10

Your Rights

According to the Data Protection Act, 2024, data subjects have rights regarding their personal data, including:

01 Right to be informed
02 Right of access
03 Right to rectification
04 Right to erasure
05 Right to data portability
06 Right to restriction of processing
07 Right to object to processing
08 Right not to be subjected to automated decision-making, including automated profiling
09 Right to lodge a complaint with the Information and Data Protection Commission (IDPC)
10 Right to compensation and liability
11

Contact Details

To exercise these rights or lodge a complaint, you may contact our Data Protection Officer:

DATA PROTECTION OFFICER

Directorate of Public Service Management

Address DPSM Wing, Third Floor, Office No. 320
Telephone 362 2658
Mobile 75893500
12

Changes to This Notice

This Privacy Notice may be updated when the need arises to reflect changes in DPSM operations and the law.