Public Administration and Public Servant Relations

This course is intended to equip the participants with the requisite public administrative knowledge, skills and competencies that will enable them to conduct public business in an informed and professional manner.

Learning Outcomes

• Participants will appreciate the basics of Public Administration
• Participants will explain activities that make up the scope of the human resource management
• Participants will explain the scope of performance management
• Participants will develop strategies for the inculcation of values, ethics and integrity within the public service.
• Participants will demonstrate an understanding of contemporary leadership practices

Target Group

Supervisory Civil servants D2-D4

Mode of Delivery

Self-Paced Learning

Course Structure

• Public Administration
• Introduction to Human Resource Management
• Introduction to Performance Management
• Introduction to Civil Servant ethics & values
• Introduction to leadership in the civil service