Records Management

The Records Management function is crucial for maintaining accurate and secure public records. This programme teaches public servants how to manage records efficiently, ensure compliance with legal and regulatory standards, and implement systems for recordkeeping, archiving, and information retrieval to support government operations.

Learning Outcomes

  • Participants will understand the importance of proper records management in the public sector.
  • Participants will implement systems for efficient recordkeeping and archiving.
  • Participants will ensure compliance with legal and regulatory requirements.
  • Participants will improve data retrieval and accessibility for public records.
  • Participants will maintain the security and confidentiality of sensitive information.

Target Group

  • Messengers
  • Service Leaders (Action Officers)
  • Practitioners (Records Officers)

Duration

  • 3 Days for Messengers
  • 4 Days for Service Leaders
  • 4 Days for Practitioners

Mode of Delivery

Physical/Virtual

Course Structure

1. Messengers
  • Context of Records Management in the Public Service
  • Records Life-Cycle
  • Recordkeeping
  • Recordkeeping Obligations
  • Recordkeeping Ethics
  • Recordkeeping Processes & Controls
  • Records Classification
  • Records Creation and Capture
  • Tracking
  • Storage
  • Records Security and Access
  • Performance Management
  • Training
2. Service Leaders
  • Context of Records Management in the Public Service
  • Records Management Principles
  • Records Life-Cycle
  • Recordkeeping
  • Records Classification
  • Records Creation and Capture
  • Records Control
  • Registration
  • Tracking
  • Storage
  • Records Security and Access
  • Electronic Records Management
  • Business Continuity Planning
  • Strategic Approach to Records Management
  • Performance Monitoring
  • Training
3. Practitioners
  • Context of Records Management in the Public Service
  • Records Management Principles
  • Records Life-Cycle
  • Recordkeeping
  • Recordkeeping Obligations
  • Recordkeeping Ethics
  • Recordkeeping Processes & Controls
  • Records Classification
  • Records Control
  • Registration
  • Tracking
  • Access and Storage
  • Records Security and Access
  • Electronic Records Management
  • Business Continuity Planning
  • Monitoring
  • Training
⫷ Back to Courses