Work Improvement Teams Strategy

This programme focuses on developing the skills and strategies required to manage teams effectively. It is aimed at improving workplace efficiency, productivity, and overall performance. The programme promotes the establishment of employee-led teams with the sole purpose of improving performance and quality of service by removing performance impediments. Participants are equipped with problem analysis skills and the ability to follow through on action plans.

Learning Outcomes

  • Participants will understand the principles of work improvement teams.
  • Participants will gain problem-solving and critical thinking skills.
  • Participants will be able to collaborate and communicate effectively within a team.
  • Participants will understand how to use resources effectively within a team to meet project goals.
  • Participants will learn how to facilitate organisational change through team-driven initiatives.

Target Group

  • All public officers

Duration

5 Days

Mode of Delivery

Physical

Course Structure

  • WITS – A performance improvement initiative
  • Brainstorming areas of improvement
  • Selecting a project
  • Planning the project schedule
  • Data collection, analysis, and presentation
  • Prioritisation process using Pareto analysis
  • Cause and effect using Fishbone analysis
  • Developing alternative solutions using evaluation analysis
  • Implementing solutions using force-field analysis
  • Presentation skills
  • Project monitoring and standardisation
  • Project assessment criteria
  • Practical application (project execution and presentation)
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